The short answer is yes, our devices will absolutely work on captive portal networks! You just need to take an extra step. For those who don’t know, a captive portal network is a WiFi network that launches a webpage that you need to sign into with a username and password. These networks are common in hotels and airports, and sometimes found in corporate environments. A lot of consumer devices like the XOGO Mini (and Apple TV, Nest thermostat, etc.) do not have the ability to launch a web browser and display this portal; however, they will still work. You just need to contact the network administrator and ask him/her to white-list the MAC address of your device (they will know what this means!).
Tip: if you are using a XOGO Mini, the MAC address for your device is displayed on the initial PIN code screen.