FAQ

How do I get my content from the XOGO Manager app to the XOGO Player app?
We made this super easy; in fact, it's probably the coolest thing about our platform. All you need to do is open the XOGO Manager app on your tablet or...
Tue, 18 Sep, 2018 at 2:08 AM
Do you offer enterprise pricing?
Absolutely. If your organization requires more than 100 screens we can offer discounted pricing on hardware and subscriptions. We also offer customized inst...
Thu, 20 Jun, 2019 at 8:18 PM
How can I downgrade my account?
You can downgrade your XOGO account anytime by logging into XOGO Manager and deleting all (or all but one) of your players. Make sure you have no more than ...
Thu, 20 Jun, 2019 at 8:21 PM
Can I add another user to my account?
Of course! You can do this right in the XOGO Manager app. Just click on Sign Up and enter the new @yourcompany.com email address, password, etc. You’ll see ...
Fri, 21 Sep, 2018 at 6:51 AM
How do I set up my digital signs?
Setting up XOGO is a simple three-step process. Once you log into the XOGO Manager app, you just need to upload content, create one or more playlists, and t...
Thu, 27 Sep, 2018 at 1:39 AM
Can I add another user to my XOGO account?
Absolutely! On the main screen of XOGO Manager, instead of logging in please click on "sign up". Then you simply enter the email address, name, pa...
Thu, 27 Sep, 2018 at 1:45 AM
How does Realtime mode work?
Realtime mode is a free feature available to all XOGO users.  When you select Realtime mode in XOGO Manager, you can connect to any of your (internet-connec...
Thu, 27 Sep, 2018 at 1:54 AM
How do I upgrade my XOGO account?
You can upgrade your account right in the XOGO Manager app in order to have an unlimited number of playlist items, playlists and players.  Billing is curren...
Thu, 27 Sep, 2018 at 9:36 PM
Can I run XOGO Manager on a Mac?
XOGO Manager runs on Windows 10 and Android, with an iOS version due out in the summer of 2019. There is no native support for Mac OSX; however, you can abs...
Thu, 20 Jun, 2019 at 9:22 PM
How do I run XOGO in portrait mode?
In order to run your content in portrait (vertical mode), simply design it in vertical format in your favorite editing program. Export to your desktop, and ...
Fri, 28 Sep, 2018 at 1:04 AM