FAQ

Do you offer enterprise pricing?
Absolutely. If your organization requires more than 100 screens we can offer discounted pricing on hardware and subscriptions. We also offer customized inst...
Thu, 20 Jun, 2019 at 8:18 PM
How do I downgrade my account?
You can downgrade your XOGO account to FREE at anytime by taking two steps: a) First log into the XOGO Manager app and delete all but one of your player...
Wed, 1 Apr, 2020 at 8:19 PM
Can I add another user to my account?
Of course! You can do this right in the XOGO Manager app. Just click on Sign Up and enter the new @yourcompany.com email address, password, etc. You’ll see ...
Fri, 21 Sep, 2018 at 6:51 AM
How do I set up my digital signs?
Setting up XOGO is a simple three-step process. Once you log into the XOGO Manager app, you just need to upload content, create one or more playlists, and t...
Thu, 27 Sep, 2018 at 1:39 AM
Can I add another user to my XOGO account?
Absolutely! On the main screen of XOGO Manager, instead of logging in please click on "sign up". Then you simply enter the email address, name, pa...
Thu, 27 Sep, 2018 at 1:45 AM
How does Realtime mode work?
Realtime mode is a free feature available to all XOGO users.  When you select Realtime mode in XOGO Manager, you can connect to any of your (internet-connec...
Thu, 27 Sep, 2018 at 1:54 AM
How do I upgrade my XOGO account?
You can upgrade your account right in the XOGO Manager app in order to have an unlimited number of playlist items, playlists and players.  Billing is curren...
Thu, 27 Sep, 2018 at 9:36 PM
Can I run XOGO Manager on a Mac?
XOGO Manager runs on Windows 10 and Android, with an iOS version due out in the summer of 2019. There is no native support for Mac OSX; however, you can abs...
Thu, 20 Jun, 2019 at 9:22 PM
How do I run XOGO in portrait mode?
In order to run your content in portrait (vertical mode), simply design it in vertical format in your favorite editing program. Export to your desktop, and ...
Fri, 28 Sep, 2018 at 1:04 AM
How can I install XOGO applications if the Windows Store is blocked by our corporate policy?
IT admins can pick individual apps from the Windows store (i.e. our XOGO Manager app) and whitelist just those particular apps for their users.  Please take...
Wed, 15 Jan, 2020 at 5:25 PM