If you need to restore your Mini Max to its original factory settings, follow these steps:
Factory Reset Steps:
Using the provided remote control, press the gear icon to open the Settings menu
Navigate to Device Preferences
Select About
Choose Factory Reset
Confirm your selection by clicking Factory Reset again
⚠️ Important Warning:
A factory reset will permanently erase:
All data on the device
All installed apps
All custom settings and configurations
After Factory Reset:
You will need to:
Reconfigure network settings
Rejoin the device to your XOGO account
Reassign playlists
Need Help?
If you're experiencing issues that might not require a factory reset, contact our support team before proceeding. We may be able to help resolve the issue without losing your settings.